Emergency Communication Services

Since its inception MSRC has provided telecommunications support for numerous oil spill and natural disaster incidents, ranging in complexity from the deployment of a radio repeater and a few handheld radios to a full command center with up to 96 telephones, internet access, and an extensive command and control radio network. Utilizing state of the art technology, highly trained technicians, and a vigilant readiness posture, MSRC has established a reputation as one of the premier providers of emergency communications services within the response arena.

MSRC's Emergency Communications Packages (ECP) consist of an over the road 45’ Communications Suite and 40’ support trailer. The ECP continues to evolve, with special attention placed on the rapid deployment of resources to meet the multidimensional telecommunications needs of our customers. Essential equipment is packaged in rack mounted transportable containers. In most instances these containers can be shipped via passenger air carriers as checked luggage, or by commercial overnight shipping companies. Chartered first flight out services are also available. MSRC continues to embrace the emerging wireless technologies, resulting in a more flexible command and control infrastructure and reduced deployment times.

While the packaging has been changed and the technologies upgraded, the core communications capabilities remain the same. Telephone and Internet connectivity are provided via a dedicated Ku Band satellite link that MSRC leases on a 24/7/365 basis. Situations requiring additional satellite bandwidth or a unique coverage footprint may be accommodated via the satellite spot market on a first come first serve basis, dependent upon availability.

An on-board generator is capable of providing power to the Communications Suite and Support Trailer for up to three days before needing to be refueled. The Support Trailer contains additional satellite, radio, computer network equipment, fiber optic cable, telephone and computer interconnect cable, and other accessories that are required to support response activities . Much effort has been made to eliminate single points of failure either through redundant hot standby resources or off line spares